Tuesday, June 22, 2021

DGFT operationalises ‘COVID-19 helpdesk’ to resolve International trade related issues

To swiftly resolve issues arising in international trade, the Directorate General of Foreign Trade (DGFT) has operationalised a ‘COVID-19 helpdesk’ to provide timely support and information on import & export queries, and to seek suitable resolutions for any difficulty being faced by trade stakeholders.

According to the statement by the commerce ministry,” The DGFT ‘COVID-19 Helpdesk’ would look into issues relating to Department of Commerce/DGFT, Import and Export Licensing Issues, Customs clearance delays and complexities arising thereon, Import/Export documentation issues, Banking matters etc.”

Notably, the portal would also collect and collate trade related concerns of other Ministries/Departments/Agencies of Central Government and State Governments for the synergetic co-ordinate to seek their support and to provide possible resolutions.

Confirming the news, Union Commerce & Industry Minister Piyush Goyal in a tweet mentioned,” Government has set up a COVID-19 help desk to monitor & swiftly resolve issues arising in international trade. For timely support & information on import & export queries, the trade community can access the help desk.”

The trading stakeholders can submit information on the DGFT website and information relating to their issues by the following steps:

– Login to DGFT Website: https://dgft.gov.in ( Services -> DGFT -> Helpdesk Service)

– ‘Create New Request’ and then the Category as ‘Covid-19′

– Click the suitable sub-category, enter other relevant information and submit the request.

The issues can also be emailed to: [email protected] with the subject header: Covid-19 Helpdesk.

One can also track the status of resolutions and feedback using the Status tracker under the DGFT Helpdesk Services.

- Advertisement -
Latest news

Union Minister Dharmendra Pradhan inaugurates an Oxygen Generator Plant and 50 Beds at Govt. Hospital in Karnataka

Union Minister Dharmendra Pradhan today inaugurated several important projects in Karnataka, executed by the Steel PSU KIOCL. These included an oxygen generator plant, 50...

PM Modi says, Indian states were able to borrow significantly more in 2020-21 even though financial crunch was seen across world

Prime Minister Narendra Modi today said Indian states were able to borrow significantly more in 2020-21 even though a financial crunch was seen across...

Gold prices rise marginally by Rs 70 at Multi Commodity Exchange for August contracts

Gold prices today rose marginally by Rs 70 at Multi Commodity Exchange for August contracts even as gold prices fell in the international markets....

Rupee weakens 26 paise to close at Rs 74.37 against US Dollar

The Rupee today weakened 26 paise to close at Rs 74.37 against the US Dollar. The domestic unit depreciated mainly due to the strengthening...
Related news

Union Minister Dharmendra Pradhan inaugurates an Oxygen Generator Plant and 50 Beds at Govt. Hospital in Karnataka

Union Minister Dharmendra Pradhan today inaugurated several important projects in Karnataka, executed by the Steel PSU KIOCL. These included an oxygen generator plant, 50...

PM Modi says, Indian states were able to borrow significantly more in 2020-21 even though financial crunch was seen across world

Prime Minister Narendra Modi today said Indian states were able to borrow significantly more in 2020-21 even though a financial crunch was seen across...

Gold prices rise marginally by Rs 70 at Multi Commodity Exchange for August contracts

Gold prices today rose marginally by Rs 70 at Multi Commodity Exchange for August contracts even as gold prices fell in the international markets....

Rupee weakens 26 paise to close at Rs 74.37 against US Dollar

The Rupee today weakened 26 paise to close at Rs 74.37 against the US Dollar. The domestic unit depreciated mainly due to the strengthening...