|Central Board of Indirect Taxes and Customs (CBIC) has set up dedicated helpdesk to handle queries related to Covid related Imports. The help desk will handhold the trade, industry and individuals for expeditious customs clearance. Centre has said that the helpdesk has been constituted to ensure seamless and quick customs clearance of COVID related imports, so that it reaches the users within time.
Queries pertaining to duty exemption, clearance procedures, registration requirements from various ministries are among the issues which will be addressed by the help desk.
People can also contact toll free number 1800-3010-1000 for redressal of their general trade related queries. CBIC has also appointed Joint Secretary Gaurav Masaldan as the nodal officer for appropriate resolution of grievances and expeditious clearances of goods, specially related to COVID medical management which includes medical oxygen related items as well.